Who are we as a company?
We are a licensed online sportsbook and casino operator committed to safe and innovative gaming. Our headquarters and operational offices house teams of product managers, developers, compliance specialists, and customer support experts who ensure quality at every step.
Where is our team based?
Our corporate office operates under European gaming regulations. The office manages:
- Customer Service Department for player support.
- Compliance and Risk Team monitoring AML and security.
- Technical Department ensuring platform stability.
- Marketing and Promotions Team creating rewards and offers.
This organizational structure guarantees smooth and transparent operations.
Which technologies power our website?
The AmunRa Casino platform partners with leading game providers like NetEnt, Play’n GO, and Pragmatic Play. Sportsbook services integrate with real-time odds suppliers to deliver thousands of live markets daily.
We use SSL encryption and payment gateway integrations for safe transactions.
What payment solutions do we support?
Players can transact using:
- Credit and debit cards (Visa, Mastercard).
- E-wallets (Skrill, Neteller).
- Bank transfers and prepaid methods.
- Multiple currencies for international accessibility.
Our financial operations are monitored by the Payments and Risk Team to ensure compliance and speed.
Who ensures responsible and secure gaming?
We collaborate with responsible gaming organizations and comply with regulatory requirements. Tools include:
- Deposit limits and self-exclusion options.
- Verification procedures to confirm player identity.
- AML monitoring aligned with the 5th AML Directive.
Our Compliance Office oversees these processes to protect both the business and the players.
How can players reach us?
Our Customer Support Team is available 24/7:
- Live Chat for immediate responses.
- Email: [email protected] for detailed requests.
- Support available in multiple languages.
The team works closely with technical and account departments to resolve issues efficiently.